Fast, Reliable & Transparent Delivery
At King Koil, we want your purchase journey to be smooth — from choosing your mattress to receiving it at your doorstep. Here’s everything you need to know about how we ship your order.
Enjoy free standard delivery on eligible King Koil orders across the UAE and select GCC regions. We deliver directly to your address with care.
Need it sooner? Choose express shipping at checkout for a faster delivery experience where available.
Select a preferred delivery date and time during checkout to match your schedule and convenience.
Once your order is placed:
We verify your order and prepare it for delivery.
Orders are typically processed within 1–2 business days.
You’ll receive confirmation and tracking details once your order is on the way.
Our delivery partner contacts you with a delivery window and ensures safe delivery to your location.
We currently deliver to the following regions:
Standard Delivery: Free
Express Delivery: Charges may apply
Scheduled Delivery: Additional fee may apply
Shipping costs (if any) are displayed clearly at checkout before you confirm your order.
Our team delivers your mattress to the ground floor or designated delivery point.
If special handling is required (e.g., elevators, stairs), our delivery partner will assist as needed.
Please check the condition of the package at the time of delivery and notify the delivery agent if there is visible damage.
If you’re unavailable at the scheduled time:
If There Are Any Questions Regarding This Privacy Policy You May Contact Us Using The Information Below:
Dubai Investment Park, Zone 1,
P O Box: 24129
Dubai, Uae.
Tel: +971 48853929
Fax: +97148853784
E- Mail: Dfmc@emirates.net.ae